Google Rating
4.6
Based on 59 reviews
PQ Fine Alterations
4.6
Anthony Franklin
05:56 08 Oct 19
Always quality, always friendly, nowhere else like it in Brisbane.
Pierre Chao
07:21 04 Oct 19
Had an extremely forgettable experience with them. I have been a customer of them for a significant time and have been relative happy with them until this encounter. However it was so bad that I have decided to wipe every positive experience prior which I will explain below.I took in a pair of very expensive pants for repair of a hole. They looked at it and said yes it can be done. At this point I asked if there was a rough price which they replied $150 but they need to a do a full quote. Before I left the pants with them they said they need to do a dry clean of the pants first which I agreed as it was part of their procedure.I waited a couple of days and received a call telling me the dry cleaning was done and the quoted price was $275. I was really shocked as its 83% (almost double) more than the rough estimate they told me. Obviously unhappy with the quote, I had a conversation over the phone with them asking why it was so different from the rough estimate. I further said I wouldn't have ask them to do the dry cleaning if it was so expensive because I would have wanted to get a few more quotes. I would like to add that I have been very calm in conversation, no shouting, no cursing, all trying to get things sorted.It was explained by them that they are only agents and they don't do the repair (surprise to me again, wasn't explained they don't actually repair it) and it was a price given to them. It was more than the rough guidance as they didn't see a second hole in the pants that needed repairing (I accept this, as professionals see things differently to counter staff). A positive note (only one from the experience) was that they said they won't charge anything. They then further offered me a discount where they take out their commission and repair the pants for me. At this point, I accepted their explanation and understood they cannot do anything more and they did attempt to resolve by making an offer. I believed we have resolved the matter and things can continue as normal. As I was a bit frustrated, so I told them I'll come back tomorrow to pick up another order I left with them and confirm this repair when I'm there in person to give myself time to calm down. So I arrived the next day, picked up my other order and asked to confirm the repair. And this is where everything goes downhill. Out of nowhere, they tell me they will not accept this order anymore and told me to go somewhere else. The offer from them was retracted. Obviously shocked as I thought it was all explained the day before and an offer was made by them. I looked at them blankly which they ignored. I then said to them, this is terrible customer service as you can ‘t catch people out of surprise and not doing a job that was basically agreed to. They’ve had the pants for a week and now tell me to go elsewhere. However, all of the above would probably warrant a 2-3 star, but what pushed it down to 1 star is that during my discussion with them on the day, 2 other staff members came along and started defending their position. No apologies at all, and asked me to stop putting words in their mouths. I was trying to provide constructive feedback, but they were neither apologetic and went further to attack me as a customer/consumer. They made it as though it was me in the wrong. Quote form them “we didn’t charge you anything, what are you upset about?”. I simply said, when I came in asking whether you can repair these pants, you said yes, and it’s been a week, and now you’re telling me to go somewhere else. And I’m not allowed to get upset as a consumer? Unfortunately this pushes everything over the line, and I will ask anyone I know and anyone who sees this to never go to the shop.I emphasise, never at one stage I raised my voice, cursed or was aggressive in manner.Edit/addition:You can see the owners reply. They described the encounter that I was "aggressive and relentless". Obviously not wanting to admit their mistakes. For everyone's consideration.
Michael Skinner
09:34 30 Sep 19
The quality of work is second to none. What more could you want
James Rossetti
04:28 31 Aug 19
Friendly service and great quality alterations
Rebecca Best
05:35 10 Aug 19
I was referred to PQ Alterations for alterations on my Medina Rue De Seine Gown. They provided impeccable service and did the most amazing alterations - reconstructing the dress from a size 14 to a 10 without changing any of the design of the dress. They did it all in two weeks and just in two fittings, it cost just under $500 in total for all their work. I am so grateful and would highly recommend them.
Sarah Leete
15:47 03 Aug 19
Wonderful ! Highly recommended for wedding dress alterations.
Heather Lopez
08:57 13 Jul 19
PQ Fashions is my regular tailor and they always do a great job in repairing my work and everyday clothes. I used them recently to alter my wedding dress and also to create a custom veil for my wedding in May. They did such a fantastic and professional job, including unpicking the delicate lace from my wedding dress to let out and take in material in certain places. They also did a great job at taking in the sleeves, which were made of a stocking-like material for an illusion effect. I don’t know much about sewing, but I think that would have taken a lot of skill. I had several fittings with Jo, who is just a delight! She’s always friendly and she certainly knows her stuff. What I appreciated most was that she was upfront about what was needed AND what was not needed to alter the dress and make the veil to perfection. This was refreshing, because while preparing for a wedding, it seems like every other vendor is trying to cash in on every dollar they can. But I didn’t feel like that here :) I think their pricing was fair for the work needed, and they are willing to help you work within your budget. I also sent my now husband to get the tuxedo he bought for the wedding altered here, and of course they did a great job. They adjusted his sleeves and neck of his jacket and they hemmed the trousers. PQ Fashions was one of the best vendors I encountered during all of the wedding preparations, and their professionalism and friendliness is invaluable particularly during that typically stressful time. When I picked up my finished wedding dress and veil, I couldn’t help but give Jo a hug for all her work on getting my dress to perfection! I would highly recommend their services. Thank you!
kylierobson collins
09:56 10 Jul 19
Great staff fantastic workmanship always perfect always on time
Robert Risson
09:36 06 Jul 19
Great service and quality job. Will certainly be coming back here.
Kimbal Howard
03:41 22 Jun 19
With PQ Fine Alterations you will get outstanding results as they did a wonderful job on my suits. Highly recommended.
janjanjan1985
08:27 28 Apr 19
Great service, the girls here went above and beyond for my wedding dress alteration, and it fitted like a glove! The girls were so lovely too and we had some good laughs. Pricing was great and it seemed almost like they were afraid I was going to balk at the estimate they provided, but really when you see the amount of time it takes for them to just pin the dress, and the number of times it had to be fitted and the care they’ve taken to deliver the quality of work they did, I can’t believe anyone would think the price they ask for is unreasonable. Overall great experience, highly recommended!
Wendy Duan
09:57 02 Mar 19
the lace on my sandro dress was ripped. i came to pq ask for help. i thought it might be impossible as lace is so fragile and delicate. however jo made it magically! i cannot even find where she stitched. jo has really impressed me. i am so happy with her work, she saved my favorite dress! i definitely recommend jo and pq to everyone!
Lily Zhou
12:17 22 Feb 19
Great service, very professional alterations, the dress came out like it was never altered, but so fit and beautiful. Thanks PQ team!
Julianne Mills
23:06 20 Feb 19
Yushi Xu
00:09 17 Feb 19
I came to PQ to have my graduation dress made. Jo helped me finalised the design and picked the perfect fabric. Her attention to the details and expertise has impressed me. It was the most professional and personal dressmaking experience I have ever had. The Best dressmaker in Brisbane!
chen rick
23:20 15 Feb 19
I have a wedding suit were huge on me as I have a slim body. PQ altered the suit by narrowing the shoulders, tapering sleeves, shortening sleeves and taking in the body. It was a big job and quite expensive, but totally worth it. I never had any suit fit me as well as these, and you can never tell they were altered as the sewing was professional high quality. Also PQ Customize my wife's wedding dress and that was amazing and perfect fit. I will definitely come back again for all my alteration needs. Appreciate.
Rachael Christie
02:37 15 Feb 19
I have taken over a dozen garments here for alterations and mending and I’ve always been 100% happy and even shocked with how good a job they do, they are amazing. The ladies are all lovely and the price is very reasonable. Always recommend them whenever I have the opportunity. Definitely wouldn’t go anywhere else!
Georgia McNairn
02:31 15 Feb 19
Did my research had high hopes. Hemmed jeans two different lengths. Was complex job too much to describe but end of the day very expensive and although completed the brief for altering the legs very well one was clearly shorter than the other. They were taken in too much at waist and had to be revised. Lovely girl. Didn't charge for the uneven length hemming as it was glaringly obvious. Not great, pretty basic, she said she entrusted that to a junior or something who went off a few old fade lines not the measurement. Now unpicked and left free . . was pretty disappointed
Heath Eden Cundy
20:48 12 Feb 19
I discovered PQ fashions about a year ago and have had many jobs done by them. Their expertise is on point. I have an unusual body so I always need alterations done and they have nailed it every time.
Constance Rose
03:22 02 Feb 19
Jeffrey Levitt
01:34 11 Jan 19
Donald John Trump
02:18 09 Jan 19
Friendly, reasonable, professional.
Alyssa
23:51 22 Oct 18
Stephanie Henke-von der Malsburg
02:50 13 Aug 18
Freundliches Personal, makellose und zeitnahe Verarbeitung, auch preislich nichts auszusetzen :-)
Lena Forget
05:46 30 Jul 18
Needed a new hook on trousers I had just bought, and found this place on google. Amazingly kind, friendly, cheerful staff, and they fixed my trousers straight away so that I wouldn’t need to come back! Also very cheap for this great service - so happy I found them and will make them my regular go-to for any other alterations.Thank you!
Alexa Choy
02:15 08 Jun 18
I came in with a botched wedding dress alteration and Jo helped me unpick all the old stitching and after a few fittings, made the dress as good as new and now it fits me like a glove! Would totally recommend and go back for all my alteration and sewing needs!
Mike
02:12 28 Apr 18
Good job with a price on par with others in the city.
Sebastian 1717
22:59 01 Mar 18
Friendly and professional. Very good tailoring skills. Very reasonably priced. For example, $99 to have a suit jacket taken it by 4 seams / panels. Half of what I was quoted ($49.50) is paid as a deposit. Hope this helps someone 😁
Etty Wilson
00:49 18 Aug 17
Cant see any alteration as best as PQ Fashion in Brisbane. Any thing you would like to be done its always, always, done well. Very reccomended. Been there since I lived in Brisbane
Hobbles
23:34 21 Jul 17
HENG ZHAO
11:10 09 Mar 17
(Translated by Google) Starters not a good place to find high efficiency in the building(Original)手艺不错 效率很高 地方不太好找 在楼里
Jennifer Ward
06:26 14 Feb 17
My experience has been unfailingly positive. Adjustments other tailors dismissed as undoable they've solved with grace and efficiency. Not only technically excellent, they're also super accommodating, highly considered and communicative along the way.
Stefan Nikolic
01:13 11 Feb 17
Christalla Dimitrious
04:51 21 Jan 17
Love the team at PQ fashions best alterations in Brisbane! Took my engagement dress there and was so happy with their work. Thank you xx
Milly Tsai
03:00 17 Jan 17
Gave them my wedding dress to alter and an amazing job well done! Great service, stress free and good quality work! Highly recommended!
Adric Bellosta
00:37 10 Nov 16
Rajna Motika
21:35 02 Nov 16
Thank you to Jo for saving my Grace Loves Lace wedding gown! It took Jo a split second to identify the issue and reassure me that it could be fixed and tailored to fit me like a dream! I trusted PQ Fashions with my wedding gown...and their skills exceeded my expectations! I will keep coming back! Thank you to the team! You are all absolutely beautiful and such a pleasure to work with!!!
Yann Pastor
02:48 26 Oct 16
Love the service.
Samuel Roach
04:36 13 Oct 16
This place is amazing. I had a suit that I didn't like wearing because it had been tailored terribly. PQ Fashion was able to undo the damage and re-tailor the suit so that it now fits perfectly.
Gabrielle Mason
02:52 27 Sep 16
Excellent service, excellent results! I keep coming back and would recommend PQ fashions to anyone.
tiffanymaree93
04:57 17 Sep 16
Jo altered my wedding dress and did a fantastic job! I was quiet nervous having heard horror stories about other brides alterations nightmares so seeked out the best and found PQ fashions and they had great reviews. My first and second fitting put me at ease even more and today I picked up my dress that is an amazing fit! I had the bust taken in, bustle added, bra cups added in and a belt sewn on and for all that work the pricing was even reasonable! I'd recommend Jo any day, thank you Jo for making my dream dress the dream fit!
cuong tran
06:43 08 Aug 16
PQ Fashions was recommended to me in 2006 for alterations to the suit I was to wear for my wedding. They did a fabulous job and I've been going back ever since... They are always professional, helpful and undertake the work with a smile. There is no need to go anywhere else... Highly recommended.
Snelleman Tom
04:31 27 Jul 16
My wedding dress became the dress of my dreams after Jo and her amazing team did some alterations and added a sleeve!!! The process was a bit tricky, but Jo was very helpful in explaining how the dress would look and feel depending on the changes - dressmaking can be quite technical and Jo definitely knows her stuff! They provide a very prompt and high quality service - at a very fair price. I high recommend the services of PQ Fashions and would definitely engage their expertise without hesitation in the future.- Laura Parnell
Michael Chen
07:19 20 Jul 16
Service and customer care was outstanding and very professional. 10/10 would recommend
Priya P
01:34 15 Jun 16
Excellent service. I love the fact that the staff are frank with what they can and can’t do. They know their trade well and honest from the start. The staff members are very helpful and willing to work with you to tailor the item to your instructions. Even through the price is higher the end product is perfect. Highly recommend.
Robert Atkinson
22:55 14 Jun 16
John Horbino
12:17 05 May 16
These guys are the first clothes alteration company I've ever went to and I can honestly say that they will probably be the only ones I go to. I've brought at least a dozen shirts, two suits and six pants to them for alterations in the last eight months. Every single piece of clothing has come back with incredible fit that I originally didn't think was possible. On top of their craftsmanship they're more than happy to explain one type of alterations against another (back darts vs side darts for example) and are not afraid of giving their own inputs so that you can get the most out of them.In my experience, their turnaround time is also incredible, and flexible, given the volume of jobs they get on a daily basis. They have been able to get jobs done for me within 2-3 day on average, and this includes multiple shirt alterations and launder/iron.Overall, friendly service, skilled tailors and very knowledgeable.
Lynn
21:58 11 Apr 16
Great service and very friendly staff! This place is a bit more expensive than others but if you have a designer item that you want altered, you can definitely trust PQ fashions with the alteration :)
Marysia ha
02:44 29 Mar 16
Such a fantastic experience!!! Had a rushed job for a wedding that they fitted in around me. Highly recommend!!!!
Claire Tidbury
22:20 15 Mar 16
I took my tulle flutter skirt to PQ Fashions to change the peach lining to a blush pink. It turned out better than I had hoped! I love the new colour of my skirt and the workmanship and finish is 2nd to none. I have already gone back to take my vintage velvet blazer to be re-sized also. I'm waiting to receive it (in the mail. A great, convenient service they offer), but I'm certain it will fit me like a glove. The seamstress certainly knows her stuff! I couldn't recommend them highly enough.
Mark van Deventer
04:07 21 Sep 15
Excellent speedy service. Very helpful tailor.
Marvin Pleintinger
13:45 09 Sep 15
Christie Percival
22:44 02 Sep 15
Have been here multiple times - they've altered a ball gown, fixed coat buttons, hemmed skirts, taken in a dress and fixed ripped skirt seams for me. Each time they were polite and had a quick turn around. Each garment was perfect the first time. Would recommend!
rabbit3977
10:18 10 Aug 15
From design to fitting to completed dress and bolero, my experience at PQ fashions was first rate. My outfit fitted perfectly and looked stunning for my son's wedding.
Mark Blake
03:03 24 Nov 14
Great service
Maddie Lang
06:26 05 Jul 14
Just picked up my dress and it's absolutely perfect - fits like a glove. There was a lot of work needed on my dress and it turned out even better than I was expecting. Friendly service too.
Haydn
01:44 23 Apr 14
Appalling service. After measuring up they tried to charge 3 times what was previously quoted - seemed to be common practice. What a waste of time. They deserve zero stars!
K-Dog Jansz
22:44 20 Aug 13
Very pleased with alterations I had done by PQ Fashions. My garments fit perfectly and the service was professional and efficient. PQ Fashions also came well recommended. I will definitely use their services again. They are also reasonably priced and although they are not the cheapest, you get what you pay for - a much better service.
T Cooper
03:46 12 Apr 13
I had my wedding gown altered here in March and was very happy with the work they did on my dress. It was quite a large and complicated job for them to begin with as my dress was several layers of lace and tulle. I must be honest, I almost fainted when I got the original quote, but my mind was put at ease by Ping (I think she is the owner), who assured me they would make it perfect. From my experience, Ping was very thorough and is a lovely, elegant and professional lady. You definitely do get what you pay for and they do take extra time to make it perfect.
Facebook Rating
4.8
Based on 17 reviews
PQ Fine Alterations
4.8
Hannah Croly
09:34 30 May 19
The best alteration place I know! I could not find a wedding dress I liked anywhere. So I took the pictures of the ones I loved to Jo and we created it together! It was the best journey! I loved every fitting! Every detail was checked. We added new design elements and nothing was too much! My wedding dress was the best I’ve ever seen (if I do say so myself) and I wish I could wear it every day! The design journey we had together was better than buying any dress of the rack! It was perfect!!
Shannon Ariens
10:01 03 May 19
The very best service in this industry I have ever received. Without fail they always attend to my seamstress needs even when it needs to be done in a short time period. I’ve been going here for years now and they always exceed my expectations. I never worry leaving my expensive garments with these guys. Thank you again!
Brenda Chia
09:16 01 Sep 18
I brought in my wedding dress for alteration and had my final fitting this afternoon. I’m extremely satisfied with the end result. The ladies at PQ Fashions went above and beyond to ensure that the dress fits me perfectly and the workmanship was absolutely amazing. Their attention to details made the whole experience pleasant and I’d strongly recommend them to anyone who needs alteration services. Thank you PQ Fashions, for such an awesome job done :)
Ray Rayzor
10:43 10 Jul 17
I came to Jo with advice and a request for alteration in respect to my service Mess Dress, the jacket and the cavalry pants. Since I left the police service (17 years ago) I have added more than a few inches on my waist line and the trousers barely fitted. The jacket was worse. So after the initial fitting Jo set to work and on the final fitting an excellent product emerged.So thank you Jo and PQ Fashions for a wonderful uniform and for your timely service. Your superb tailoring skills on making me a 'NEW' wearable Mess Dress is at the highest level of appreciation.PQ Fashions are the best and I would recommend them wholeheartedly. Their end product is first class, the service is five star and I would recommend no other in Brisbane.Thank you Jo and PQ Fashions.
Daniel Hussaini
07:26 20 May 17
I like they way they work and they really professional on a job and customer service ,super friendly
Laura Louise
23:50 18 Mar 16
Thank you Ping for the beautiful job you did of altering my beautiful Soft by Rosa Clara wedding gown and for the beautiful veil you made for me. Excellent work!
Lisa Rich
08:52 14 Jun 15
Ping and Claire are amazing. Ping's attention to detail is second to none. My dress for my wedding was better then I could have imagined. Thank you so much for making my vision into reality.
Jen Springfield
02:58 11 May 14
Absolutely fantastic work! Ping and staff took my wedding dress and made it fit me perfectly. They did a lot of work with the scalloped edge on the lace after taking up my dress and you cannot even tell that the dress has been cut. Highly recommended for wedding dress alterations. Thank you so much :-)
Audrey Hii
02:30 10 Apr 14
Efficient and friendly service - and really professional quality. I always come here for my alterations as I know that the ladies at PQ are ready to help.
Rajna Motika Orozovic
04:37 01 Feb 14
Fabulous customer service and incredibly talented and able to meet all my alteration needs...from downsizing coats to saving those special items I struggle to part with. I recommend PQ to all!!!!
Bear Chen
23:53 11 Sep 13
I have lost some weight and wanted to re size some of my expensive designer dresses. I went to a few tailors and they were all reluctant to touch them because they are too delicate. They referred me to PQ Fashions and I was so glad they did! The girls did an excellent job and you can't even tell they have been altered. Very fine and neat job, very friendly services, reasonable price with excellent work. Definitely recommend them to everyone.
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